11/13/08

Great Brewery Beer Handcrafted on Site

by PDXTown33

Great place for a nice handcrafted Brew made on site. The "Wheat" is my personal favorite. Friendly staff, great food. Pool tables offered upstairs as well as TV's, also offers a 21 and older Bar. Don't forget to try the Chicken Genevesse Pasta and the Carrot Cake is a must for desert.

• Pros: Excellent Brew Breer & Carrott Cake

11/04/08

The WORST food EVER!!!

by vick098

I've never been a fan of this place but it had been years since I ate here and years ago I remember it being bad. A friend had a gift card so we ate there yesterday. Not only was it cold and dreary in the place, but the chairs have to be the most uncomfortable chairs I have ever sat in. The food was worse than I remember. My burger was awful and very small. It seriously reminded me of dennys. No joke. There were 4 people in our party and every single entree horrible. My friend got the fish taco's (should have known better) and they tasted soooooo fishy it was unedible. I wouldn't be surprised with our economy, and how bad the food is that Rock Bottom goes under. It wouldn't surprise me at all. The place was like a ghost town. The service was poor as well.

07/01/08

The first time in my life I didn't leave a tip!

by andrademom

A few friends and I went on a slow Tuesday night and sat outside. Our waiter was horrible! He forgot our food order and never even acknowldged it. We just didn't eat. He also forgot a straw for my friend when we first arrived that she needed because she'd recently had jaw surgery. We had to get it ourself! I was so disgusted that when we left I left a note on the "tip" line on the bill- "Thanks for the food and the straw!" I won't be back anytime soon!

• Pros: Downtown location
• Cons: Pricey, incompetent staff, loud

04/30/08

Watered down drinks

by CJ999

I went to Rock Bottom for a private party upstairs and just had drinks and one appetizer. The drinks were 50% water and a splash of alcohol. I had one lemon drop and one vodka and soda. Neither you could really taste the alcohol. Even my friends beer tasted like water! He refused to drink it and made them poor another one. I asked the waitress about my drinks and she asked if I wanted a double. No, I want my original drink to taste like it has alcohol in it! These drinks are not cheap! The service was also slow, I think they had one waitress for the whole upstairs; that is 3 separate large parties to work. We were always looking around for her.

The last time I was there was several years ago and I don't recall the drinks being watered down, so apparently they must be trying to save some money.

• Pros: Fun if you want to be loud
• Cons: Water in your drinks, slow service

04/10/08

Super Delicious!!!!!!!!!!!!!!

by Minckler

People who want to eat out with their families to eat a nice burger or a amazing salad need to come to this restaurant. It has sincere service and you can have a variety of yummy foods from a fruit bowl to a desert. I recomend for you to eat here!!. Good'Day!!

04/04/08

Poor Customer Service and Large Party Accomodations

by EMH2007

We have tried twice to schedule two large parties at Rock Bottom-both times we have had to switch locations due to their ongoing lack of accomodation. They want to charge outrageous prices for minimum purchases (anywhere between $900-$1,800.00) on top of that if you want to rent out the upstairs room (which is actually the best place to put a large party in their crowded establishment) you have to tack on an extra $50 an hour! It's really unfortunate this restaurant is unwilling to host local community members wanting to use their space to celebrate with a large group. Thankfully there are other restaurants around town (Macaroni Grill and The Ram in Clackamas) who graciously and happily took our parties!

04/02/08

Unaccomodating Customer Service

by Bakkerh

Although Rock Bottom has generally good food and drinks, I have to give them a bad reccomendation for their customer service. I recently had reserved a group space there for a birthday party, but two days before the party they told us that we could not come because of the size of the party (24 people..easy to fit to a few tables). The employee who I spoke with on the phone was not polite and did not appreciate our desire to have a party and bring a large amount of service to the restaurant. I quickly called another restaurant (Ram at Clackamas), who with two days notice made our reservation with no hassles. The service was amazing and I'm sure we would not have had that at Rock Bottom.

We do enjoy the food and beer at Rock Bottom and wanted to try once more to have a party there. This time it was for my Fiance and I's engagement party. A friend called them to make the reservation, and again the employees were rude and not the least bit accomodating. They were overbearing with many stipulations such as a minimum $900 charge to use the upstairs. Again, it is a few days before the party and we decided that it was not worth the trouble. We called Macaroni Grill on Yamhill (Which is delicious and whom we should have called in the first place). They politely agreed to accomodate our large engagement party with short notice, and I'm completely confidant that the service will be excellent.

If you are looking for good beer and mediocre service then Rock Bottom is a good choice. But if you want good customer service then I advise you to try the many other restaurants that far exceed Rock Bottom.

• Pros: Pretty good beer and food
• Cons: Bad customer service

12/20/07

Great Brewery

by choiceman

Good beer selection. Close to many other bars downtown.

10/30/07

Great Food

by artist2girl

The food is generally good - love their garlic mashed potatoes! The only draw back is that the restaurant is very noisy. Nice for a rowdy evening out but not a date place. My husband and I love to go for the drinks, steak and potatoes. Fun on a rainy winter evening.

• Pros: Great Garlic Mashed Potatoes & Martini's
• Cons: Very noisy

06/25/07

Good time but they ruined it.

by wormpaste

The atmosphere is busy, the food was about average and a little spendy, and the beer was hoppy and bitter just like I like it. But then towards the end of the meal some jerky that worked there put a bucket of soapy cleaning water on top of the booth directly where my girlfriend and I was sitting. Some of the soapy water splashed over and ran down the back of the booth wetting both me and my girlfriend's backs. I immediately stood up and said something to the guy and he looked at me as if I had antennae coming out of my head, with an expression like "WTF, it's only soapy water." I then I told our waiter who was moderately pleasant until now, and he just laughed at us and said "Oopps sorry". I tipped him like a dollar and my friends who were with me were very surprised and tipped him nothing. I am not asking for anything special just good treatment and a real apology (maybe a free dessert) when your cleaning guy screws up and soaks us with whatever foul chemical you use to disinfect your tables and seats.