Old Town Music
Portland, OR 97204-2722
Phone: (503) 295-6808
Ratings & Reviews Summary for Old Town Music
What Users are Saying:
- Well-organized
- Good selection
- Low prices
- Knowledgeable staff
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User Reviews for Old Town Music
07/14/2008 Posted by blue49
The first time I went to Old Town Music, I was trying to find a good amplifier. I know more about guitar equipment than most people I've met working at music stores like this, and I spend my life researching and repairing. The people at Old Town Music were not interested in me and didn't know half as much as I did. So I went back a second time and wanted to know what kind of speakers were in one of their Fender cabs. The employee made me open up the cab (all 30-some screws) and didn't even know what kind of speaker was in it. So he said he'd call me when he found out from his boss, and I never got a call. So I called back to ask and they still never replied. Then my "amp-freak" friends said for me not to go there because they lie a lot and just try to look like they know what they're talking about. I decided to go back though because it's the only vintage guitar store in town. The employees again treated me like dirt and started pricing things to me much higher than they're worth. Then they asked if I was ready to make a purchase. WHAT THE HECK? Did they actually think I was going to buy something from them? Well they shouldn't have, and I never plan on going back there again. I trust eBay more than these losers.
Pros: Decent selection
Cons: AWFUL STAFF that overprices, doesn't know their products, makes customers do the work, and COMPLETELY devalues the customer
02/01/2007 Posted by knitinpdx
Well, after trying to get my kid's guitar fixed at Apple music, we went down the street to Old Town. The difference was night and day. The folks at Old Town were very helpful, and careful to diagnose the guitar's problems. They gave us good, thorough advice about our options for fixing the guitar. We ordered the parts. They came in on time. The repair worked out great. They have a pretty good selection, and can get you anything that you need. They're just great people.
Pros: Intelligent and Caring staff
Cons: Parking in Old Town is a little tricky
11/21/2006 Posted by im_organic
I recently stopped in for the first time. I had a very enjoyable experience. The employees were friendly and very knowledgable. They helped me make the purchase of my first electric guitar and am still satisfied with my purchase. I would recommend Old Town Music over any other music shop in Portland. They will treat you like a person! I mean to say that I have felt more like a number than a customer in other shops that I prefer not to go into. Keep up the good work guys!
Pros: Knowledgable employees, great customer service
Cons: Limited to guitars etc, due to space. Where's the drum shop?
