Echo Audio

04/26/2008 Posted by MountTaborGuy

I thought I needed to buy an expensive piece of equipment but it turns out there was a way around the purchase. They pointed that out and lost the sale! But they sure earned my future business.

Pros: honest guys, good customer service

Cons: parking (downtown)

04/25/2008 Posted by ArtKyle

Customer service...what does that really mean. Most retailers believe that it has something to do with great salesmanship or making the buying experience pleasant...all good and well. But not enough for some...that's where Kurt Doslu and the folks at Echo Audio come in. I'm an audio nut of 30+ years and even at the best stores I've been in there is always a distance between the sales folk and you...just a bit of mistrust that you might break something or that what you're trading in may have been in one of their friends apartments last night...not these folks. Friendly and helpful doesn't cut it for a description. There was a problem with an amp that I bought and Kurt bent over backwards to make it right...never seen service like that before..ever. Offered door to door delivery of a replacement piece while apologizing for the inconvenience...what inconvenience? It's difficult for me to even find the words to describe what a great experience working with this crew has been. In the end I have a great audio system that Kurt made happen...why? Because he stuck with me until it was right...period, and never did I feel like I was a bother to him. It's easy to provide good service when everything goes smoothly...you find out who's really who when the road is little bumpy...Echo Audio...the best in the business. If you are in the market for an audio system, used or new, do yourself a favor and visit Kurt at Echo...you won't feel like a customer...you'll be among friends.

04/09/2008 Posted by SSeattle

Every transaction I've completed with Echo Audio during the last six years has been flawlessy executed. I have always been very pleased with the products purchased (always in near-flawless or even new condition) including Thiel speakers, Krell digital, VTL preamp, Meridian sources and amp, etc. Kurt and staff have always provided excellent service in a very friendly, sincere manner, with great enthusiasm and highest integrity. Highly recommended

04/06/2008 Posted by southbendin

I've been in audio stores all over the country because my job requires some travel. Many of the Hi-Fi shops I've been in have made me feel uncomfortable because they've got their noses in the air, and God help me if I've got a question. "Obviously he's not an audiophile like we are", is what I imagine they're thinking, or at least that's how they make me feel. My experience at Echo was just fun. The employees were knowledgeable and committed to helping me without "selling" me. This store has nice quality high-fi gear all the way up to the esoteric, Mark Levinson'ish top of the line products. I've been in the (set the speakers up with a laser before we'll let you listen) type of shops and you won't have to deal with that. These guys at Echo made looking at high end audio easy and fun, which is what it should be. I have to go to downtown Portland every couple of months so I check their website before I leave to see what's new. Not a bad site either. One word of caution, look at their hours of operation. You'll be bummed if you show up and they're closed. ps. Keep in mind that there's no sales tax in Oregon. I live with 7%, and much prefer the 0% when I'm there. Mike

04/03/2008 Posted by GlennGoldman

I personally find that this store is free of the "boutique" snobbery that I frequently come across. Kurt is a very nice guy and he has gone out of his way to help me on several occasions. He's knowledgeable and resourceful. Plus, their website is excellent and frequently updated, so if I'm looking for something specific in the pre-owned category, I can grab it within a day of it coming into the store. Highly recommended.

11/26/2007 Posted by harriet_brown

I wrote the "male audio geeks only" review and want to take it back. However, I was very mad the last time I went here because my order was forgotten, and I was treated like a child (I'm a 35 year old ER nurse). I went back to this store because I did not want to drive all the way to Seattle, and the store has what I wanted, and they loan it out to you. I tried to find another good store with used and rebuilt quality stereo equipment, and couldn't find one. It also was recommended to us by someone we know who has collected records for years, and has built his own turntable. So I ate crow and hoped that they would not recognize me (alas they did!) This time Evan helped my husband & I and he was very patient, listened to me, and helped me find equipment that I am very happy with and plan to purchase. I adore my new audio system-to-be ! Love it!!! Thanks Echo Audio

07/19/2007 Posted by harrietbrown

Ladies, shop elsewhere, unless you like patronizing and condescending treatment. The testosterone is cranked up so high here, and the audio snobbishness so thick, I really did not want to spend my money here. However, I really wanted to spin my records on the radio, so I bought my very expensive record needle set here. I admit, I don't know anything about audio, but I am getting into record collecting in a major way. If there are any problems with my record needle set, I'll be returning them ASAP, and I'll be going up to Seattle to Hawthorne stereo to buy the hi-fi of my dreams.

0 out of 1 people found this review helpful

08/08/2006 Posted by xypheri

Echo Audio is great - I've bought several systems from them, and they've all worked wonderfully. Over the years I've bought 2 systems from them, and one for my kid who has just gone off to college. They have a stereo for every budget. This place sure beats the hell out of going to circut city or best buy. Locally owned, small shop. Definately reccomended. It's also great if you're into turntables, because you can get your turntable stuff here, and you have Every Day and Jackpot just a few blocks away.

Pros: Smart, helpful staff. Great value on used stereo equipment.

Cons: Sometimes parking can be hard to find.

03/03/2006 Posted by fpferguson

I've been into audio for, well, many decades. Some time, I think in the 1970's, high end audio emerged, and the gear was wonderful, but unaffordable. Used audio is _the_ way to go, and this store is a gem. The staff are friendly and helpful, the service excellent and the products are a bargain. If you love hifi, this is the place to go.

Pros: value, staff, service

Cons: none

06/03/2005 Posted by screamin8va

They always have a great selection when I go there, and it's nice to see someone give warrantee on used items. Also their long term customer service is fantastic. I bought and old 70s turntable from them and had issues with it over a year and a half later. The fixed it for me for free if I remember correctly, and if they did charge me it wasn't very much. I haven't been in there for some time because everything they have sold me still works great. I feel their prices are a good for the quality and service you get. If you want a stereo for cheap buy it at Walmart. If you want a stereo for life goto Echo Audio