Northwest Natural Gas Company
Portland, OR 97209
Phone: (503) 226-4211
Ratings & Reviews Summary for Northwest Natural Gas Company
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User Reviews for Northwest Natural Gas Company
08/03/2007 Posted by jgmolina12
I belive what the some of the costumers of this co. write about its service. My experience so far is not a pleasent one. They are slow processing bussines. They are limited in their responses to thier lack of effectivness. They assume that their new costumers from other states now how to deal with the connectivity proceess and access to service. I will not recomend this co. to any of my friends.
03/20/2007 Posted by nwhappy
We had the confirmation number and everything for the date that they were to change the service over to us at our new apartment. Instead, they turned it off. On a Friday. And, since the office was emptying out, no one wanted to help us. Same thing on Saturday. They told my husband that they might be able to make it out on Monday, but sometimes it takes a couple days. No showers, no dishwashing, no meals other than the microwave, no heat at night (considering it's still officially winter!), etc. I would love to give my money to a company that wants to give me service, so let me know if you know who their competition is in NW Portland!
Pros: None to mention, since I don't think I can go to anyone else for natural gas
Cons: Can't tell you the value because I haven't gotten a bill!
11/09/2005 Posted by sellwoodbball
I scheduled to have my new house setup with gas and I arrived at our new house at 8:15 to find a door hanger stating that he was there at 8:05. When I called the office they said they had to reschedule. Now, my family was without heat because of 10 minutes within a 8am to 12 midnight window. What kind of company can tell you that their tech will be at your home anytime between 8am and 12midnight? NW Natural can. This stinks and so does NW Natural - in more ways than one. If you have a choice - avoid them!
Pros: None
Cons: Poor Service, Expensive, Arrogant
