Hunt & Gather

07/03/2008 Posted by oceans1157

I am glad that City Search exists so that the customer has a voice. The two times I have tried to shop in Hunt and Gather I was drawn to the good taste of the floor samples. However once you step in the door the experinece with the staff is snippy and "put upon" at best. The first time while browsing in the fabric area I was told to leave the area as they wanted to use that space or something. I just walked out as I was too shocked to say much else. Then I tried again, this time I had to deal with some young person who knew nothing about the furntiure and when I tried to take a picture of a small side table (to see it in my home if the style would go) I was told to stop taking pictures or I would have to leave. I asked why, as I have shopped in New York, Palm Beach, CHicago Dallas and LA in the best and most unique stores and no one has ever told to not take a picture! Then they said they needed to protect their "design". I was laughing at that point as really this is just a store with overpriced furniture . I think the owner has an inflated view of her talents and may want to travel outside of Portland sometime to see that in the big world her store is just average. So I left the snooty floor help and vowed to not shop here ever. However if you want to get free design ideas, by all means go there, just buy somewhere else.

Pros: variety of style

Cons: snippy, snooty service

02/22/2007 Posted by tabitha6

The first thing you have to know is that this store makes it a common practice to charge above the manufactureres suggested retail price. Once is a fluke - twice a mistake but by the fifth time I am sure it is there standard practice. I was charged $80 more for a picture that I found down the street. Then on a hunch I did a search on a bench and foud that the quote the owner Lisa gave me was $300 more then the MSRP. This lead me to question all of my purchases and the end result was that I overpaid for 2 candles, 4 picture frames, an upolstered chair, a metal bed and 3 lamps ... ranging from 30 - 50% over retail. In our world paying retail is what you want to avoid but nobody pays above retail for anything ... retail is designed to be the highest price point for these items. When confronted Lisa refused to cancel my furniture order or to compensate me for her terrible business practices. To add salt to the wound since I was such a good customer she was giving me a 10% discount on everything I bought. Well, 10% less on something being overcharged by 40% is no special favor. Bottom line is the store is beautiful and has beautiful things but you can find tons of catalogs, internet stores and other local Portland stores who will sell you the same items for the correct price ... often under the MSRP. I advise you to steer clear of this store.

Pros: Great selection and beautiful items

Cons: Market up nigher then MSRP so everything in the store is a rip offffffff!!

0 out of 1 people found this review helpful

03/24/2005 Posted by thebusdriver007

Simply another world inside! the options are tremendous and beyond vast: the bedroom in the back has a cloth ceiling!!! Furniture options are high end and of beautiful quality. Trinkets and inexpensive and creative: bought a few candles and art objects for my anniversay and the cost for quality was surprisingly cheap. Staff was very up to date with trends and offered an in home consultation for my color patterns to match: simply can't get better than that. a must to roam the show floor and dream. Will surly go back for couches.

Pros: variety, quality, price points

1 out of 1 people found this review helpful

09/11/2004 Posted by urolegg

I was very happy when I picked out my dining table and chairs but was very disappointed with the customer service. My furniture was delayed by 3 months (told 2 months and it arrived 5 months) but I was never called, no one ever returned my phone calls, and the owner did not take any responsibility for the delay or poor customer service when I talked to her in person. There are plenty of other stores in town with better customer service.

0 out of 1 people found this review helpful

07/09/2003 Posted by your_best_friend

i was pulled in by a friend who told me about getting a custom couch: thought there's no way i could afford it. was i SO wrong. not only did i find my dream couch but the owner held my hand in picking out my own fabric for the couch AND for the pillows. the cost was the SAME as the others that i had found at the chain stores. shocking. the owner even offered to come to my house to help me with my 7 other rooms that need decorating.

Pros: variety, knowledge, options

1 out of 1 people found this review helpful