Fong Chong Restaurant

02/13/09

Pay attention on your bill. They charge more than what you ate!

by Jinnylee98 at Citysearch

I used to be one of the regulars to have lunch there.

I and my friend went there to treat ourselves for dim-sum. We had 4 dim-sum dishes and one green been. The bill was over $ 27. I was wondering how it could be that much. What we fount out that one of serving people marked two dishes on the bill when she/he served one dish. So the bill was marked 5 dim-sum dishes served. More interestingly when I handed the bill to the cashier to pay it, she added one more item on my bill. When we questioned the bill, the cashier just corrected the bill and asked us to pay without apologizing. And this is not the first time she corrected the bill. I guess it is very unfortunate that guests have to pay more attention about how many served rather than how taste they were

09/08/08

Worst dim sum since Chung king frozen food

by jefftim at Citysearch

If this is the best dim sum in Portland,I respectfully suggest eating pizza,or any other finger food.Not one Asian in the restaurant at 11:00AM Sunday,it should have a warning,but we felt like dim sum .We order off the carts. Without exception,each dish was equally bad. In my life ,I never failed to finish dim sum.We left part of each dish.Specifically, the dim sum skins were thick,and tough.The fillings all tasted the same.For a foodie town,we need good dim sum....do not waste your time or money at this establishment

• Pros: none
• Cons: terrible dim sum

03/09/08

Horrible serivce & check your bill!

by goodnbad at Citysearch

The service was horrible, they overcharged us, and then they demanded a larger tip?! Ridiculous. I will not be back.

I went here for dim sum with friends last weekend. The service was horrible. We watched the carts for rice, and after not seeing any for some time asked for some. She told us it would be around and acted offended that we'd asked. We finally got our rice, but couldn't seem to get any refils of water. The food was ok, but definitely not the best dim sum in town.

We proceeded to check out where they overcharged us by $15.00 over what they had told us the bill would be. They had split the over charge between my credit card and a friend's card but refused to reverse both and correct it. Instead my friend had to agree that I would owe her my 1/2 of the bill since they would only credit one card. Then the cashier said that our cash tip was not large enough and insited my friend put more tip on her card. At that point I would not have left any tip if it had been up to me! I hope they enjoyed the tip because they wont be receiving another penny from me.

• Pros: Ok food
• Cons: bad service, no ambience

11/10/04

The worst service in town

by mdawnhart at Citysearch

I went there for lunch with a friend and experienced some of the worst service ever. We ended up leaving after about 40 minutes--after receiving only 2 courses of COLD food and then being told that the credit card machine was broken with a paper jam. It was not crowded, so I don't know what the excuse was for such poor service. Both my friend and I felt like we were, in the restaurant's eyes, completely unimportant. I've eaten at Fong Chong's before but I won't be going there again.

• Cons: , cold food, expensive