Bellini's European Day Spa - Skin and Body Care
Portland, OR 97210
Phone: (503) 226-1526
Fax: (503) 827-5424
08/07/2007 Posted by nericksx
I've been going to Cate for brazillians for awhile now, and she is AWESOME. If you do decide to give the place a try - ask for her. However, I schedule my appts 6 weeks out (I schedule the next one the day I'm there) and sometimes thing happen in life. I've been sick, I've been stuck in a meeting - when you are a regular somewhere, it happens. Cate has had to cancel on me two or three times because she's been sick or out of town... and I don't mind a bit. But Bellini's won't extend the same courtesy to their customers. They have a 24 hour cancellation policy and they'll wave it for you twice. Now mind you, I never actually CANCEL... I just want to move the appointment. They are still going to get their money. That's not good enough. Today when I went to move my appointment out because I am sick - they told me that they needed a credit card to secure my appointment. I told them to stick it. I'm really going to miss Cate, she is awesome - but I can't do business with an establishment that won't be minimally flexible.
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