Zell's - An American Cafe
Portland, OR 97214-2423
Phone: (503) 239-0196
09/28/2007 Posted by buckmandweller
I've frequented Zells many times in the last 3 years since it's so close to my house. And who wants to travel far for breakfast? The menu is a great mix of delectable sweet and savory items. Any type of pancake special they have, you should very seriously think about ordering. They do classics well and have interesting flavor combination for their scrambles. Food aside, the service is very spotty and entirely depends on your server. My biggest complaint about this place is that on slammed weekends where there's an hour wait, the staff does not hustle. Tables remain unbussed for close to 10 minutes. Staff stands around talking to each other right in front of you while you're waiting for 15 minutes for a menu. I've had to wait up to a half hour for a check to come even though we were very obviously ready for the bill. Although, other times (about half the time) the service is perfect. The food is awesome, but the service may leave you completely unsatisfied. I've seen a much better service record at other restaurants in the area. This review would be 5 stars if not for the frustrating service (at times). Although, the food is good enough to overlook it.
Pros: Great menu, free scones with fresh jam
Cons: Service is very poor at times, up to a 45 minute wait on weekends
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