Buffalo Exchange

04/27/2008 Posted by Edenn

I was totally unimpressed with this store. I went in with high hopes and left irritated. There were 13 year old girls running around being very obnoxious & the staff wasn't friendly either. I will never go back & I didn't find anything even the slightest bit cool.

Pros: Nothing

Cons: Over-priced, Bad customer service

03/01/2008 Posted by BuckydaKatt

The three times I have shopped at Buffalo Exchange have all been at the W. Burnside store, downtown. I had just moved from Eugene to Portland and needed shirts and a pair of jeans. On the third visit, I was approached by a young lady after I had been in the store for about 2 minutes. She looked at me for a second and then asked me "what are you doing here?" By the look on my face she knew I did not understand what she meant so she said "we told you you are not to come back in here." I was surprised and told her that no one had ever said that to me but she insisted they had. I asked when this happened and was told about a year ago. I was not living in Portland a year ago and said so. I tried to ask for the name of the person they 86'd and what they had done but was told it was confidential. The friend with me repeated the fact I was not living in Portland at that time, did nothing to change this scenario and we were told to leave. This is one of the most ignorant, unjustified moments I have been through. She would not even consider taking my name to compare it to whoever she thought I was! I guess she is never wrong. We left upset for being treated in this manner and having no avenue to refute her claims. It's a shame at the very least. I have never been asked to leave any store, restaurant, public place before or since! As a manager myself, I cannot fathom(if I was her) not giving someone the benefit of the doubt by at least looking at ID and checking it against a no tresspassing list, just to be sure. She did claim to be the on-site manager. Since this incedent, friends and I support Red Light Clothing and other resale clothing shops. In this day & age, there is no room for this kind of mismanagement & disregard. I truly hope no one else has it happen to them. Mistaken identity happens all the time but to take it to this level without even trying to determine the truth is a down-right shame. All of us, no matter who we are deserve to be treated better than this.

12/08/2007 Posted by kerrilyn

I love the staff at the buffalo exchange, they are very helpful and always nice. The buffalo exchange has great clothes, shoes, and accessories! I used to buy tons of clothes there but lately as money is tight I can either trade my clothes for cash or trade my clothes for other clothes. I love their eclectic variety and would highly recommend you check it out. It saves tons of time from going store to store in the mall at a third of the price for this month/years merchandise. Plus they also take vintage items. Plus, other stores are in the area so it is convenient (i.e. powell's fred meyer etc).

10/14/2007 Posted by ginger6103

We were pretty unhappy with this location! We used to go to Buffalo Exchange in San Diego years ago.( When we were young and hip I guess) Any way, we had some Army uniforms to sell and thought they'd make great costumes so we called in advance to see if they were interested. Upon telling them exactly what we had, we were told to come right down. When we got there after standing in a long selling line we were told they don't take these kinds of things and that they had far too many of some of the others. Didn't I ask just that on the phone??? They did take my Old Navy Pea coat ,which I brought as an after thought, and is neither hip nor vintage. They obviously felt our time was of No value to us. I buy and sell a ton of used clothing and the shops are usually pretty straight forward about what they are accepting at any given time. WE WON"T GO BACK!!!

Pros: tons of variety, super hip

Cons: No parking, over priced, too super hip

0 out of 1 people found this review helpful

09/07/2007 Posted by pdxconsumer3

I personally think this location trumps burnside's but it may be personal style. Shirts are plentiful here and pants are as well. It's hard to leave this location empty handed and their buyers are much less picky than the burnside store.

Pros: good variety

Cons: too crowded to breathe sometimes

1 out of 1 people found this review helpful

05/25/2007 Posted by malxndr

Like all used clothing stores, finding that perfect thing is hard. But it seems like I almost always find something here. The selection is always good, the clothing is usually in good condition, the staff is helpful, and the prices are always fair. Sure they've gone up, but everything has.

Pros: Large selection, lots of variety

Cons: Busy

1 out of 1 people found this review helpful

04/30/2007 Posted by emcrash

Once upon a time, Buffalo Exchange was an excellent place to go for both new and used clothing. Don't get me wrong, it's still a good place to go but it's just not what it used to be. None of Portland's thrift stores are. My theory is that it's all of these hipsters moving here and selling their boring clothes. True, it's a bit overpriced but so is Goodwill and BE is much better organized as well as a heck of a lot cleaner. Sell them your clothes because I guarantee you'll find at least a pair of jeans to trade in for your old stuff.

Pros: well organized and always entertaining but you really must be someone who loves to shop

Cons: parking, hipsters

1 out of 1 people found this review helpful

07/10/2006 Posted by pinacolada14

quite crowded depending on which days you go, try the middle of the week in the afternoon for the best customer service where you get more attention. Be careful when picking clothes. I dug through all the racks, even the ones not in my size, to find a shirt from American Eagle for 10 bucks. It was the only article I liked and was of very high quality (compared to the others anyway). A majority of the clothes are not for my taste either because of the style, or the stains and quality. Otherwise, if you're into vintage and strange clothes or on a tight budget, give this place a try.

Pros: Racks are organized, has fitting rooms

Cons: parking

1 out of 1 people found this review helpful

12/27/2005 Posted by totallywhitley

It seems to me that the Burnside Buffalo has cheaper clothing. But then when I visit this one, most iteams seem overpriced and I can never seem to find much that I like. Oh well. I'll stick to Burnside.

0 out of 1 people found this review helpful

08/23/2005 Posted by zygadenus

I'm a Buffalo Exchange junkie. The selection is consistently solid, and the clothing is much higher quality than one might find at other secondhand stores. I've often found real gems here, and the staff is always courteous, friendly, and customer service-oriented. As a clothing seller, I initially was "insulted" that the buyers took so few of my clothes, but I eventually realized that their selectivity was the very reason I love shopping there. My purchases are consistently stylish and in good shape, and they never smell like the bottom of someone's hamper. I think the buyers are as polite as possible when sifting through items you might think are treasures but really wouldn't sell worth beans. (It IS a business after all!) I've also found that I hold onto clothes from Buffalo Exchange far longer than I do clothes from other places, so it's a great value overall.

Pros: Clean, well-lit., Great selection, Great staff!

1 out of 1 people found this review helpful