Albertsons

08/16/08

don't order from albertsons online - their customer service stinks

by booga712

DO NOT ORDER FROM albertsons online

THEY STINK

They didn't bring everything. I call their customer care. They offer to bring it the next day between 11:30-1. They ruined my saturday. I waited around all day. I called and wasted a ton of time on their stupid customer care hotline. Find out the driver is 30 mins late. Driver shows up without everything. I call the useless customer care hotline again. They say ANOTHER driver is coming, but they don't know when. THey don't show. i call customer care AGAIN and they say no one is coming and they offer to redeliver on Sunday. WTF??? Ruin my day AGAIN? no thanks. After I demand and threaten they finally offer a refund, but it's not enough of a refund to cover everything I didn't get - and the time I spent on the phone with them and them ruining my whole Saturday waiting around home for them. I am going to contest my credit card and let everyone know not to EVER buy from albertsons. They stink."

• Pros: absolutely none
• Cons: bad customer service, they don't bring everything, they don't offer compensation for wasting my time

08/16/08

Horrid online customer service - don't order from them online

by booga712

DO NOT ORDER FROM albertsons online

THEY STINK

They didn't bring everything. I call their customer care. They offer to bring it the next day between 11:30-1. They ruined my saturday. I waited around all day. I called and wasted a ton of time on their stupid customer care hotline. Find out the driver is 30 mins late. Driver shows up without everything. I call the useless customer care hotline again. They say ANOTHER driver is coming, but they don't know when. THey don't show. i call customer care AGAIN and they say no one is coming and they offer to redeliver on Sunday. WTF??? Ruin my day AGAIN? no thanks. After I demand and threaten they finally offer a refund, but it's not enough of a refund to cover everything I didn't get - and the time I spent on the phone with them and them ruining my whole Saturday waiting around home for them. I am going to contest my credit card and let everyone know not to EVER buy from albertsons. They stink."

• Pros: none
• Cons: bad customer service, don't bring everything, ruin your saturday, don't know what's going on

Editorial Review

by Contributor

Founded in Boise, Idaho in 1939, this grocery store is one of the largest food and drug retailers in the country.

Editorial Review

by Contributor

Founded in Boise, Idaho in 1939, this grocery store is one of the largest food and drug retailers in the country.

07/22/03

NICE PLACE TO SHOP

by portland_mike7456

This place has decent prices, decent quality, and good service. Go here for a dependable shopping experience. The only negative comment I can make is that the lines take longer than average to get through.

• Pros: Decent prices, Decent quality, Decent service
• Cons: Crowded, Long lines