Mac Pac

11/02/06

Service after the sale - Not really

by mongadillo

I bought a Wacom Cintiq 21UX from these guy. 6 weeks later it stops working. I called, they said the guy that sold it to me wasn't there, and asked if they could take a message. I asked them if anyone else could help, they just said, "Sorry we have a 14 day return policy, call Wacom".

I would expect that if you buy a $2500 monitor that you would get a little more. I guess not. From now on I will drive a little less and go to Powermax in Lake Oswego, they actually seem to care.

As far as Wacom goes, they were awesome, really good customer service, but not these guys. F- for them in my book.

• Pros: Great Store
• Cons: Lousy Customer Service

09/27/04

Talk About Customer Service

by tgreene3

I had a question, was not going to buy anything, and I received the best customer service I've had in a long long time. The gentleman that answered the phone was extremely knowledgable and very very helpful. He went out of his way to provide answers for me.

12/09/02

Dude, you're getting a Mac!

by mmedonis

These are THE guys to go to for all things Apple. Feel the love.

Friendly service, good selection, easy parking. What more could you ask for? A Cinema Display for free would be nice though.