Burgerville Usa

(503) 235-6858

1135 NE M L King Blvd
Portland, OR 97232 45.5311 -122.6618

Neighborhood: Lloyd District

Reviews & Ratings for Burgerville Usa

3.5 Star Rating: Average

24 reviews

What users are saying:

Write a review

Showing 1-10 of 24 reviews

Was this review helpful?

{0} Yes / {0} No

2 Star Rating: Below Average

by mysterwebber19

January 22, 2007

I haven't been to Burgerville in a few years and there's a reason for it. I have also been to the best burger joints around and Burgerville doesn't compare. It compares to McDonald's or Wendy's, but not the likes of In N Out, Johnny Rockets, Rubys, Tommys or Red Robin. I suppose in a desperate, starving situation, if Burgerville was the only place around, I might eat there. It's just so over-hyped it's annoying.

  • Pros: What?
  • Cons: Yes

Write comment on this review

Was this review helpful?

0 Yes / 0 No

1 Star Rating: Poor

by PDX97232

June 10, 2009

I just got back from the Burgerville drive through, having ordered a milkshake and a halibut fish and chips.

Problem #1: Halibut fish and chips, done at the next window, instantly, which was a little odd as usually I have to wait for them to cook them. I get the order home. Instead of the fish and chips with nice breading that they used to have, they are now serving some new and inferior fish. They were very dry, since they had been precooked and sitting around. they didn't have the nice breading that they used to have. They almost tasted spoiled. Overall, the quality and taste was on par with a McDonalds filet of fish sandwich, but not as fresh, and much more expensive.

I was in love with Burgerville's old halibut fish and chips. i would never order their new product again.

Problem #2: They could not make a milkshake. The milkshake machine was broken.

  • Pros: No line
  • Cons: The food had gone way downhill

Write comment on this review

Was this review helpful?

0 Yes / 0 No

1 Star Rating: Poor

by computerweasel

October 04, 2008

EMLOYEES ALL LOOK LIKE THUGS AND THE CLEANLINESS AROUND THE KITCHEN AREA IS LAUGHABLE. I DON'T EVEN KNOW WHERE TO START. DON'T ORDER THE SHAKES!!! EVEN WATCHING HOW THEY MAKE SHAKES WILL MAKE YOU GAG.

  • Pros: LEAVING
  • Cons: SLOW, THUGGISH, UNCLEAN, UNSANITARY

Write comment on this review

Was this review helpful?

0 Yes / 0 No

by Contributor

August 07, 2008

In Short
Primary-colored chairs and tables, chrome-trimmed counters and retro jukeboxes transport diners back to the malt-shop era of the '50s and '60s. Known for using fresh ingredients, this local fast-food chain's signature pepper bacon-Tillamook cheddar cheeseburger is made from local ground round, while the garden burger, low-fat chicken sandwich and halibut fish sandwich are diet-friendly. A limited breakfast menu is also available.

Write comment on this review

Was this review helpful?

0 Yes / 0 No

3 Star Rating: Average

by sh6280

July 16, 2008

Most burgervilles are good. The one in st.johns in northwest portland i would not recommend. The service is horrible. The gals at the drive thru have the worst attitude i have ever seen. You want to be be treated like garbage then go there. They act like you are really putting them out. I work near this location and i go back about every three months to see if things have improved. Well they are consistant about bad service and cold fries. There is something wrong with management to have such horrible service for so long.

  • Pros: close to were i work
  • Cons: horrible service

Write comment on this review

Was this review helpful?

0 Yes / 0 No

5 Star Rating: Highly Recommended

by nwfoodee

June 13, 2008

I have tried the national chain fast food joints that claim the best burgers including In and Out, Sonic etc. Burgerville has excellent burgers, seasonal shakes, salads, onion rings and other sides. I love that they feature fresh locally produced products like Country Natural Beef produced here in the northwest, local onions, strawberries, hazelnuts, blue cheese, Tillamook cheese etc etc... that are well prepared. Yes it may cost a little more but I think it is worth it when you are on the go and need something fast. The service may not always be great but they are fast food . Many of the employees are students just starting out in the workforce and/or first time jobs. The quality of food they are serving more than makes up for the FEW indiviuals who may not provide the best service. For the most part I have always received great service at Burgerville. We've even taken our guests from out of town to Burgerville and to this day they still tell us this was the best bugers they ever tried and they can't wait to come back.

  • Pros: Fresh Locally Produced Ingredients
  • Cons: At times service may not be up to par.

Write comment on this review

Was this review helpful?

0 Yes / 0 No

3 Star Rating: Average

Contributor

April 06, 2008

Burgerville often serves free food at community or environmental events. It makes sense; they serve grass-fed beef and often local produce. I like their fish and chips with a chocolate milkshake.

Write comment on this review

Was this review helpful?

0 Yes / 0 No

3 Star Rating: Average

Contributor

April 04, 2008

This is definitely a fast food place - burgers, fries, shakes, etc... but it's the local NW version. They do their best to buy local beef and produce so I always pick Burgerville over the big chains. Seasonally they have Walla Walla onion rings and different real ice cream shakes. If you want fast food in Portland, definitely pick Burgerville.

This location is right off the max - get off at the convention center stop - just a couple stops away from the Lloyd center stop.

Write comment on this review

Was this review helpful?

0 Yes / 0 No

1 Star Rating: Poor

by xlniggerlx

March 21, 2008

As an employee of a burgerville, i must say we do not always serve fresh food. Especially as night where the fries can be up to 20 minutes old. The meat, even in the middle of the day, is not always fresh and could be stacked to make it look fresh. Overall, burgerville could be a good restuarant, howeever the lack of resources and incompetent workers had degraded it to just another fast food joint.

Write comment on this review

Was this review helpful?

0 Yes / 0 No

2 Star Rating: Below Average

by djlinzee

October 19, 2007

I love what this company stands for, I love their food, but their customer service at the branch in St Johns is really bad. I actually made a complaint on their website and never heard back, so maybe its gotten better but we never heard anything from them. Consequently I seldom eat there anymore even though I would love to support them as a local company that utilizes local suppliers.

  • Pros: Locally provided mostly organic produce with good quality ingredients
  • Cons: Bad customer service in the drive thru.

Write comment on this review

Was this review helpful?

0 Yes / 0 No

2 Star Rating: Below Average

by jerry_pdx

July 03, 2007

Burgerville can be great, but it seems to be hit_and_miss. The BV at 1135 NE MLK seems to be the poorest performer as far as food quality goes. While BV items can be great if prepared well, often the vegetables ingredients are either unripe, unclean or poorly prepared. The last couple of Mocha Perk shakes I and my GF got was made with coffee so old it made us both very ill. Learn how to make coffee you guys, especially in this town. I'm not sure when I'm going to feel brave enough to go back there and risk getting ill again.

  • Pros: The food, when they prepare it right
  • Cons: The food, especially the coffee, when the don't prepare it right

Write comment on this review

Advertisement

Things To Do Nearby Burgerville Usa

brought to you by Visa

Burgerville Usa

1135 NE M L King Blvd
Portland, OR 97232

Lists In Portland

Rooftop Bars in Portland

by Ashley Gartland

Girls Night Out in Portland

by Ashley Gartland

Best of Citysearch

Best Nightlife

Portland

Cheap haircuts. Beefy hamburgers. Sexy bartenders! Discover the best finds in the city.

view more polls & winners

Recent Reviews In Portland

5 Star Rating: Highly Recommended

Kells Irish Restaurant & Pub

112 SW Second Ave, Portland, OR

5 Star Rating: Highly Recommended

Hiroshi

926 NW 10th Ave, Portland, OR

5 Star Rating: Highly Recommended

Screen Door

2337 E Burnside, Portland, OR

5 Star Rating: Highly Recommended

Kalga Kafe

4147 SE Division St, Portland, OR

Advertisement