Northwest Personal Training

Great Place to Get in SHAPE

by tanyalou

June 23, 2009

This is a great gym for any women looking for a clean, quiet and safe place to workout. The staff is awesome... I have been working with Remy now for several weeks and the results have been wonderful! She stuctures are sessions around what I need and want while keeping it fun! I strongly recommend this gym!!

• Pros: Clean and Quiet...

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A welcoming gym

by redmartinilady

May 11, 2009

I joined this gym a little less than a year ago and am totally thrilled with it. I was ready to begin to make those life changes that we all say we want to make but somehow most of us never get around to doing it. The staff has really helped encourage me on this journey and I am very grateful for that. Heck! even some of the other ladies have been encouraging to me when I took my first step class and when they noticed that my workout clothes were fitting a little looser. This is a great place to workout!

• Pros: Staff, clients, clean
• Cons: parking

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I totally disagree!!

by angelbmeeh

May 11, 2009

I disagree with the last review, I joined this club less than a year ago and have nothing but good things to say. When was the last time 24 hour fitness actually cared to ask you about your expierence at the gym AND did something about it? I belonged to 24 Fitness for years and the truth is they are a corporate scam and only care about the money you give them. The people who staff NW Womens fitness/personal training actually learn your name and will ask you if you would like assistance. They aren't selling you anything they do actually care. AND if you have a problem with something there talk directly to Sherri and she will be happy to listen to you and take care of it right away. They are a small club and pride themselves on service. As far as machines go... they are mechanical and yeah they sometimes break down. Did you know that when they take a machine out of the club to buy thier members new ones they acutally DONATE it to a rehabilitation clinic or for the police or firemen to work out on. I personally will be happy to pay an addition 25 bucks A YEAR to have the latest and greatest equipment. DO NOT let that review spoil you from trying this great club who cares about thier community, giving back and helping you to personally reach your goals.

• Pros: Womens Only, Personal Service
• Cons: Parking at Class time

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Beyond Amazing Results!!!

by Lilitheve

April 30, 2008

Talk about great results! It's a beautiful boutique health club with a fabulous private studio! I feel so welcome there and having babysitting onsite is great! So convinient! I feel pampered, prepared for my workout and perfectly pleased! haha It's all around the best couture location ever! They gave me my body back!

• Pros: clean, intimate, beautiful
• Cons: none!

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Great Staff - too mellow an environment

by luv2review

April 23, 2008

The front desk staff is top of the line. I have never felt so welcome walking into any other club before. Trainers are friendly and well educated. However, the musci is so boring. Who can work out to James Blunt? The equipment is old, when the new owners took over two years ago we were promised new equipment, but the only place that got it was the "co-ed studio". This place has more potential than the energy they seem to give it to improve.

They like to keep you involved in a comunity atmosphere so that is nice, and like I mentioned the staff are fantastic! It feels like they want to cater to an older woman clientell rather than women of all ages. Being a member for over 3 years now, I am begining to ponder if the gym floor environment promotes the motivation I am needing. I love that the staff has noticed when I lost 15 pounds. There attentiveness makes coming every day worth it. Its a catch 22 at this point

• Pros: Amazing front desk staff and trainers
• Cons: boring environment targeted to an older generation

Response from this business

sherrimcmillan– March 26, 2009 at 05:03:26 PDT

Thank you so much for your comments about our team. We really do try hard to provide the most incredible customer service experience for our clients.

Regarding music - it is so difficult to try to balance the individual music interests of so many people. Many of our clients comment on our surveys that they appreciate that they don't have to listen to loud, obnoxious music. For our client who really like fast-paced music when they workout, we suggest an IPOD. Then everyone is happy!

Regarding equipment, when we first took over we purchased new indoor cycling bikes, a couple new Step Mills, a new Elliptical plus some new group training tools - in addition to all the equipment in the co-ed studio. Plus we've got more equipment on the way including 3 new treadmills, a Cybex Arc Trainer which you're going to love, 3 new bikes and more!

So you love the staff, you've lost 15 pounds and you like the community atmosphere. You should definitely stay!

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Too small

by middleteri

January 26, 2008

The parking is terrible. The machines too close together. The upstairs has spinning bikes, for what 2 classes a week! The place is just too small.

• Pros: clean
• Cons: Parking, size

Response from this business

sherrimcmillan– June 16, 2009 at 14:05:32 PDT

We do have a parking lot and residential parking and we're thankful for that! Secondly, we'll never provide the same amount of equipment as the Big Box Clubs. It's like comparing your high-end Women's Shop to Walmart. The type of person who likes the mega clubs is probably not going to like our more intimate environment. Last, we offer 9 spinning classes per week and if I got rid of those classes, I would have a lot of really unhappy women!

Sincerely,

Sherri McMillan

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Limited Parking

by cthoyt

February 05, 2007

Limited Parking available on site. If you want to take your life into your hands, then tr y to cross Broadway in the evenings to get to the club. No notification of renewal changes, they just charge you more without telling you. Classes are hard to get into. Room is too small. The Eucalyptus and light-treatment sounds much better than it is. It is just a single room that has both and only 3 people can be in there at 1 time. Member for 5 years only because it is close to my house.

• Pros: Newer equipment
• Cons: Limited Parking, Everything costs extra

Response from this business

sherrimcmillan– March 26, 2009 at 05:37:26 PDT

Well, we do have a parking lot at least which is more than most businesses in NE Broadway can say. Fortunately, there is plenty of parking south of our building. You may have to walk a block but consider it a good warm-up. :)

We have never charged our clients any fees without informing them. Perhaps you are referring to prior owners. We took over the facility about 4 years ago so this may have occurred prior to our involvement in the facility.

I'm so surprised to hear your comments about our light-therapy and Eucalyptus rooms. In our surveys, our clients rave about this room and report that it totally helps them get through the dark, rainy northwest winter. In fact, we have many clients who come in on the days that they are not even working out, just to sit in the light therapy room and sauna.

I do appreciate you being a client for 5 years. Thank you so much for that! We will continue to strive to be and do better so we can continue to keep you as a client!

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Great facility, friendly staff and motivating personal training

by umbria17

July 22, 2006

If you are a woman looking for a great place to workout that caters to your specific needs this is perfect gym for you. My personal training program was developed specifically to meet my goals and is modified to keep my interest. I get individualized attention and support from my trainer and care is taken to make adjustments each session so that I can achieve maximum value from my workout. The friendly, supportive staff welcome you as you walk in and are always eager to provide service. The atmosphere is clean and the decor cheerful and you are even provided with a good selection of reading material for the cardio machines. I've been a member for six months and my only regret is that I did not join sooner. I would rate the gym a 10 with only one exception. I would like access early Sunday morning. Given all the other great benefits of the gym I can overlook this.

• Pros: Personal Training, cleanliness, cheerful
• Cons: none

Response from this business

sherrimcmillan– March 26, 2009 at 05:27:26 PDT

Thank you so much for your incredible feedback. That means a ton!

Good news - we are now open earlier on Sunday!

Also - guys, we offer a co-ed training studio so Northwest Personal Training isn't just for women. However, our fitness club aspect, Northwest Women's Fitness Club is just for women.

Check out www.nwwomensfitness.com for those of you looking for an all-women's health club.

Thanks again for being such a fabulous client!

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This place does not *smell* like a gym!

by like2bfit

July 18, 2006

You know the smell! It's been a big turnoff for me when checking out other gyms in the past, and I've never experienced it here! I am pleased to see a gym and especially a locker room being so clean. I've been a member for over 5 years now, and working out is certainly my focus of being a member, but being able to do so in a nice, clean, friendly atmosphere is awesome!! I'm very pleased with the changes NWPT brought with them when taking over the gym! Just the feeling you get when walking in the door now is wonderful! Being greeted by name by one of the staff at the front desk, to the the hellos from other staff members walking through the club, to the chitchatting with other members (since many group activities are now taking place where you get to know other members), is just plain wonderful. I am very pleased with the classes NWPT started offering and the professionalism of the instructors! I've tried many different classes and gotten a super workout out of each and every one of them! I've never been pushed to purchase training sessions or any other service and yes, the membership is higher than most places, but I gladly pay it for the type of facility I get, with its equipment, fitness classes and the other "extra" classes that are offered regularly. I'm very much getting the feeling NWPT is in business because they care about people getting fit and healthy, and as much as I know that's not completely the case, it certainly seems that by treating the members well, they're also able to run a financially successful business. I'd highly recommend this place, which has become a home away from home for me, to anyone who would like a more intimate, friendly and behind-kicking place to work out.

• Pros: Cleanliness, Staff, Classes
• Cons: Parking (although walking a block or two doesn't hurt anyone)

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Best fitness facility in Portland!

by vball93

July 13, 2006

I have to give a shout out to Northwest Personal Training. I have been a member (or I should say dissatisfied member) of other gyms in town. I have finally found a gym that cares about their members instead of their dues. I so appreciate the excellent customer service, inviting atmosphere and top-notch personal training staff (I have finally lost 25 lbs!) If you want results, give them a try.

• Pros: toiletries in the locker room, super clean everywhere
• Cons: none

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